MISTRAS Group, Inc
195 Clarksville Road
Princeton Junction, NJ 8550
(609) 716-4144
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Quality Representative
POSITION SUMMARY:
Working as part of the Monitoring Technologies Group, the Technical Sales Engineer will drive the sale of testing and monitoring equipment to a wide range of industries. This is a client facing role, working to provide solutions sales to our clients monitoring projects using new and existing technologies, focused on our proprietary Acoustic Emission technologies.
Annual Salary- $95,000
MAJOR RESPONSIBILITIES/ACTIVITIES:
Lead Generation & Market Awareness
· Drive sales growth by identifying and qualifying new business opportunities in the testing and monitoring equipment market.
· Attend industry trade shows, conferences, and customer events to promote products and generate leads.
· Stay informed on industry trends, competitor solutions, and emerging technologies.
· Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
Customer Engagement & Requirement Gathering
· Collaborate with internal teams to understand customer needs and technical requirements.
· Analyze customer challenges and recommend tailored technical solutions.
· Guide discussions around solution design to meet customers’ monitoring or testing objectives.
· Partner with engineering and product teams to customize solutions based on client requirements.
· Become the voice of the customer and be involved in the commercialization of solutions.
· Maintain a thorough understanding of the product portfolio, including features, specifications, and applications relevant to diverse customer environments.
Solution Presentation & Proposal Development
· Deliver technical presentations and product demonstrations to prospective clients.
· Respond to RFPs and RFQs by developing compelling and competitive technical sales proposals.
· Collaborate with sales teams to develop strategic account plans and deliver on revenue targets.
Closing the Sale
· Negotiate contract terms in collaboration with commercial teams, ensuring both technical and financial viability.
· Take a lead position in converting technical proposals to active projects and product sales.
Post-Sale Support & Continuous Improvement
· Serve as the primary point of contact to address customer questions and challenges.
· Identify opportunities to improve processes and enhance customer experience.
· Provide insights and feedback to product teams to influence roadmaps and feature development.
YOUR PROFILE AND PREVIOUS EXPERIENCE:
· Previous experience in a client-facing role, ideally within a technical sales/support environment.
· Bachelor’s degree in Electrical, Civil, Structural, Mechanical or Materials Engineering is desirable.
· Ability to see a project from proposal to commercial deployment and serve as a liaison with customers during the inception and deployment of the developed solution.
· Experience writing clear technical specifications, proposals and presentations.
· Knowledge of hardware systems, including monitoring technologies such as sensors, data acquisition systems and IoT devices.
· Previous experience in designing and implementing monitoring solutions for real-time data collection and analysis.
· Proven ability to integrate sensors, data acquisition systems, and monitoring devices into larger hardware or software ecosystems, including cloud or edge computing platforms.
· Familiarity with designing and deploying monitoring systems for challenging conditions, such as extreme temperatures, explosive atmospheres or remote locations.
· Understanding of equipment, machine, material, and process failures in the industries served.
· A passion for monitoring advancements and staying updated on industry trends, including predictive maintenance, remote monitoring, and IoT.
· Experience of working as part of a diverse team with different skill sets and experience levels.
· Willingness to travel to client or manufacturing sites for deploying and troubleshooting monitoring technologies.
· Demonstratable communication skills including reporting, professionalism, and promotion of a positive customer service attitude both internally and externally.
· Ability to work to tight deadlines with good problem-solving skills, and to work flexibly to achieve business goals.
· Ability to read mechanical and electrical drawings is desirable.
· Computer literate in MS Office with previous experience in technical report and proposal writing.
· Good organizational and record keeping skills.
ESSENTIAL PHYSICAL FUNCTIONS:
Frequent Lifting up t o 30lbs
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Fulltime positions with competitive wages and benefits that include health, dental, vision
and 401(k).
Please apply to the link below:
https://recruiting.ultipro.com/MIS1008/JobBoard/0e453acf-d578-055d-9df2-f788e73fadcf
Equal Opportunity Employer/Veterans/Disabled to the employment app
