Quality Representative

  • Direct Hire
  • Seattle
  • QA/QC Engineering & Auditing

MISTRAS Group, Inc
195 Clarksville Road

Princeton Junction, NJ 8550
(609) 716-4144
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Quality Representative

POSITION SUMMARY:

 

Working as part of the Monitoring Technologies Group, the Technical Sales Engineer will drive the sale of testing and monitoring equipment to a wide range of industries. This is a client facing role, working to provide solutions sales to our clients monitoring projects using new and existing technologies, focused on our proprietary Acoustic Emission technologies.

 

Annual Salary- $95,000

 

MAJOR RESPONSIBILITIES/ACTIVITIES:

 

Lead Generation & Market Awareness

·       Drive sales growth by identifying and qualifying new business opportunities in the testing and monitoring equipment market.

·       Attend industry trade shows, conferences, and customer events to promote products and generate leads.

·       Stay informed on industry trends, competitor solutions, and emerging technologies.

·       Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.

Customer Engagement & Requirement Gathering

·       Collaborate with internal teams to understand customer needs and technical requirements.

·       Analyze customer challenges and recommend tailored technical solutions.

·       Guide discussions around solution design to meet customers’ monitoring or testing objectives.

·       Partner with engineering and product teams to customize solutions based on client requirements.

·       Become the voice of the customer and be involved in the commercialization of solutions.

·       Maintain a thorough understanding of the product portfolio, including features, specifications, and applications relevant to diverse customer environments.

Solution Presentation & Proposal Development

·       Deliver technical presentations and product demonstrations to prospective clients.

·       Respond to RFPs and RFQs by developing compelling and competitive technical sales proposals.

·       Collaborate with sales teams to develop strategic account plans and deliver on revenue targets.

Closing the Sale

·       Negotiate contract terms in collaboration with commercial teams, ensuring both technical and financial viability.

·       Take a lead position in converting technical proposals to active projects and product sales.

Post-Sale Support & Continuous Improvement

·       Serve as the primary point of contact to address customer questions and challenges.

·       Identify opportunities to improve processes and enhance customer experience.

·       Provide insights and feedback to product teams to influence roadmaps and feature development.

 

YOUR PROFILE AND PREVIOUS EXPERIENCE:

 

·       Previous experience in a client-facing role, ideally within a technical sales/support environment.

·       Bachelor’s degree in Electrical, Civil, Structural, Mechanical or Materials Engineering is desirable.

·       Ability to see a project from proposal to commercial deployment and serve as a liaison with customers during the inception and deployment of the developed solution.

·       Experience writing clear technical specifications, proposals and presentations.

·       Knowledge of hardware systems, including monitoring technologies such as sensors, data acquisition systems and IoT devices.

·       Previous experience in designing and implementing monitoring solutions for real-time data collection and analysis.

·       Proven ability to integrate sensors, data acquisition systems, and monitoring devices into larger hardware or software ecosystems, including cloud or edge computing platforms.

·       Familiarity with designing and deploying monitoring systems for challenging conditions, such as extreme temperatures, explosive atmospheres or remote locations.

·       Understanding of equipment, machine, material, and process failures in the industries served.

·       A passion for monitoring advancements and staying updated on industry trends, including predictive maintenance, remote monitoring, and IoT.

·       Experience of working as part of a diverse team with different skill sets and experience levels.

·       Willingness to travel to client or manufacturing sites for deploying and troubleshooting monitoring technologies.

·       Demonstratable communication skills including reporting, professionalism, and promotion of a positive customer service attitude both internally and externally.

·       Ability to work to tight deadlines with good problem-solving skills, and to work flexibly to achieve business goals.

·       Ability to read mechanical and electrical drawings is desirable.

·       Computer literate in MS Office with previous experience in technical report and proposal writing.

·       Good organizational and record keeping skills.

 

ESSENTIAL PHYSICAL FUNCTIONS:

Frequent Lifting up t o 30lbs

 

 

#LI-GF1

 

Fulltime positions with competitive wages and benefits that include health, dental, vision

and 401(k).

 

Please apply to the link below:

https://recruiting.ultipro.com/MIS1008/JobBoard/0e453acf-d578-055d-9df2-f788e73fadcf

 

 

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