General Manager

General Manager

POSITION SUMMARY: MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company’s success and making this a great place to work. We are committed to a workplace where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.

 

The General Manager will have full responsibility for the business unit, which includes the financial performance, and operations. He/she will provide leadership in formulating and implementing strategy for sustainable profitable growth. The Houston West lab is located in the Western Gulf Regional facility in La Porte, TX.  This operation generally supports pipeline construction projects, in-house and call-out radiographic services, as well as a large utility customer in Central Texas.

Major Responsibilities/Activities:

·         Oversee lab operation as a whole.

·         Responsible for site visits with employees and customers.

·         Support Operations with required manpower and equipment staffing requirements

·         Manage, direct and support Project Managers at assigned evergreens.

·         Responsible for developing and achieving fiscal budgets.

·         Utilization of key performance indicators to increase customer value.

·         Approve all lab expenditures.

·         In charge of employee retention, review, and individual development.

·         Work hand-in-hand with the sales team in identifying strategic targets and pricing strategies.

·         Contract review negotiation.

·         Works in conjunction with entire staff in order to continue to operate an extremely safe and quality driven facility.

·         Responsible for SOX, Safety, Quality, and Radiation Safety program compliance, and all statutory compliance.

·         Maintaining all business records, including customer and vendor data files.

·         Formulating the annual business plan and budget and monitoring adherence.

·         Responsible for implementing company policies and protocols and ensuring compliance.

·         Accountable for division safety performance.

·         Responsible for division Profit and Loss statements and economic performance.

·         Responsible for division payroll and accounts payable.

Education and Work Experience:

·         Prior experience in a General Management role is preferred.

·         Experience in an industrial, nuclear, petrochemical, refining or utility related environment is required.

·         Prior experience in the Nondestructive Testing (NDT) industry is required.

·         A strong background in Radiography is preferred.

·         College course work is highly desirable, but not required.

·         Effective communicator with the ability to mitigate emotional customer and employee situations.

·         Must possess an understanding of MISTRAS’ Advanced Technology offerings.

Essential Physical Functions:

Ability to lift 30 pounds

This job description reflects management’s assignment of essential functions; and does not prescribe or restrict the tasks that may be assigned.

Mistras Group is an Equal Opportunity Employer